Ticket to Work FAQ

What is Ticket to Work?

The Ticket to Work (Ticket) program is a free and voluntary program that can help Social Security beneficiaries go to work, get a good job that may lead to a career, and become financially independent, all while they keep their Medicare or Medicaid. Individuals who receive Social Security benefits because of a disability and are age 18 through 64 should qualify for the program.

Who qualifies for Ticket to Work?

Clients that are between the ages of 18-64 years old that receive SSI, SSDI or a combination of both qualify for TTW. Clients have to be receiving benefits to qualify for the program. If the client is near the age of 64 or 64 discussion of the client’s goals beforehand would be important to ensure goodness of fit. If the client is actively in Vocational Rehabilitation (VR) services Beacon cannot hold their ticket as VR automatically holds the clients ticket. If the client successfully closes from VR and is still receiving benefits they can then come into the program with Beacon Group.

What is the Ticket to Work process?

Any interested individual can call Beacon Group’s office to ensure the client is eligible for services. Just state you have a client or are the client interested in the TTW program. Beacon Group intake processors will need the client’s Social Security number, full name and date of birth. The client will then be looked up in the Social Security portal to ensure client is eligibility for the Ticket program. Once ticket status has been confirmed the client can be scheduled for an intake appointment with Beacon Group’s TTW Employment Specialist. Intakes are typically done in office and take about 1 hour to complete. An individual work plan (IWP) will be created for the client and Beacon Group intake paperwork will be signed at time of intake.

What happens after a client is intaked?

Once the client is intaked into the program, the TTW employment specialist will assign the client’s ticket through the Social Security portal the same day. The client will receive paperwork in the mail from Social Security stating they have been enrolled into a Ticket to Work program. The client can begin job development and placement services immediately from Ticket to Work employment specialist. Job coaching services can be provided to clients already working. If the client is already working with another employment specialist at a different agency Beacon can just manage their Ticket without providing the job development services.

What a client needs to know before enrolling in the program

The Ticket to Work program if for individuals that are either working or looking for work. The client can seek part time or full time work although it is encouraged for clients to attempt to work over the trial work limit which will put their gross monthly income at or over $850.00 per month. It is important clients to know that their benefits will be affected based on if they have worked in the past 5 years and what benefit they are receiving (SSI, SSDI or a combination of both). If a client has specific questions about their benefits and are unsure if the program is a good fit for them, have them call Ticket to Work employment specialist directly to answer questions.

If you want to assign your ticket please contact one of our offices, Monday through Friday.

Tucson: (520) 917-1787 /  Phoenix: (602)  685-9703